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This discussion topic has been answered Discussion topic: Cancel sky glass before delivery

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Message posted on ‎27 Feb 2025 07:13 PM

Cancel sky glass before delivery

Is it potto cancel sky glass before delivery 

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Message posted on ‎27 Feb 2025 07:52 PM

Re: Cancel sky glass before delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @8mark 

 

You will need to call Sky. We are fellow subscribers here on the community. However you do have 31 days after delivery to return Glass and cancel the contract in any event.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: 8mark

Message posted on ‎27 Feb 2025 07:15 PM

Re: Cancel sky glass before delivery

Sorry I mean is it possible to cancel sky glass before delivery 

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This message was authored by: mikealanr Answer

Message posted on ‎27 Feb 2025 07:52 PM

Re: Cancel sky glass before delivery

Posted by a Superuser, not a Sky employee. Find out more

Hi @8mark 

 

You will need to call Sky. We are fellow subscribers here on the community. However you do have 31 days after delivery to return Glass and cancel the contract in any event.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: 8mark

Message posted on ‎27 Feb 2025 08:00 PM

Re: Cancel sky glass before delivery

Sky have told me to refuse the delivery when they arrive, and that will cancel the order because I have not taken delivery or activated the TV, I already have a Sky Q subscription and have been with Sky for 24 years.

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