Can’t find credit agreement

[Lila1]

I've placed a brand new order as moving into my new property sky have asked me to sign me credit agreement, when I log onto my sky app i go into messages and ther is no agreement ther? It says I have no products?? HELP

[Fothergill1]

@Lila1  Have a look at this LINK and if it doesn't help you either call Sky customer services (which will be quicker) of post back here and it can be escalated to the Community Messaging Team for an online chat.

[Lila1]

Thanx for reply.. nothing come thru on email for credit agreement other emails no links on them.. when I click the link u sent me sends me to log in and keeps reverting to enter my postcode.. do it but just stays on this screen??? Don't like phoning as take ages? Is ther a certain no if I have to??

[Paul+Boland]

@Lila1 

My Sky click your profile 

The credit agreement would not be in my messages 

Credit agreement is usually in My Documents 

Have you tried clicking My Documents.