5 app not working on Sky Glass

[tommo956]

The 5 app on my sky glass will not load, I just get the spinning purple wheel, I've tried restarting the TV multiple times and refreshing the app and nothing has helped.

[Greenfingers001]

Hi there tommo956 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147