@lstcktn07 If you haven't already done so reboot your Glass TV as this tends to clear software glitches. I have 500mbps broadband and usually get about 420mbps at my puck and still occasionally get the same error message as you. A reboot usually resolves it for a week or two.
You can reboot by either unplugging your Glass for a minute and plugging it in again or it can be done through settings at Settings > System Management > Resets & Updates > Restart device. It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.
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