showing no internet connection so nothing coming on

[Day83]

Just joined sky router lights coming on but then shows no connection to internet so without service

[mikealanr]

Hi @Day83 

You have posted this in Glass TV board. You will get more joy in the broadband section of the forum.

You don't say when you joined (we are fellow customers so have no information about your account), but if today is your activation day it can take up to midnight: https://www.sky.com/help/articles/sky-broadband-and-talk-remote-activation

MikeAlanR

[Day83]

Thx so much activated Wednesday but up and down but today nothing thx for Ur help need engineer I think👍