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Discussion topic: showing no internet connection so nothing coming on

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This message was authored by: Day83

showing no internet connection so nothing coming on

Just joined sky router lights coming on but then shows no connection to internet so without service
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This message was authored by: mikealanr

Re: showing no internet connection so nothing coming on

Posted by a Superuser, not a Sky employee. Find out more

Hi @Day83 

 

You have posted this in Glass TV board. You will get more joy in the broadband section of the forum.

 

You don't say when you joined (we are fellow customers so have no information about your account), but if today is your activation day it can take up to midnight: https://www.sky.com/help/articles/sky-broadband-and-talk-remote-activation

 

MikeAlanR

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Day83

Re: showing no internet connection so nothing coming on

Thx so much activated Wednesday but up and down but today nothing thx for Ur help need engineer I think👍

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