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This discussion topic is read only This discussion topic has been answered Discussion topic: "Upgrade to Watch This...." Affecting a number of channels on Glass & Stream 25-09-24

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This message was authored by: Annie+UK

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

@Annie+UK why have you moved this from sky stream thread - sky stream customers are affected too 


Nothing to do with me, I never moved anything to this thread, it looks like someone else is moving threads into one big thread

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: andrew567

Some channels not coming on

Some channels not coming on sky news and quest channels  saying upgrade 

This message was authored by: Jporch316

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

Posted by a Superuser, not a Sky employee. Find out more

Yes I've just tried gb news and got the subscribe message .....

 

a reboot didn't fix it either 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
This message was authored by: JC361

No sky comedy on my sky glass tv

I have no sky showcase or sky comedy on my sky glass. The picture just stays blank.

This message was authored by: Alpha4

Re: Can’t access BBC1

I also can't access certain channels it's telling me the same that I don't subscribe and to upgrade my package 

This message was authored by: MichaelSergi

Sky stream saying I don’t subscribe to sky news!

Sky stream is saying that I haven't got a subscription when I try to watch Sky News

This message was authored by: Annie+UK

Re: Can’t watch ITV

Posted by a Superuser, not a Sky employee. Find out more
I have moved your thread to the Sky Stream forum
I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: DH78

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

I have the issue too, some channels won't load. UK Gold said I needed to upgrade to watch. Rebooted TV, now ot and other random channels just show a black screen. 

This message was authored by: PeterF22

Sky package not working

We have new sky stream and ultimate package. Today a number of channels eg Sky News and ITV not available and message that we have to upgrade to get this channel. Cant be right. The service checker alerts a problem with Broadband and takes you page that says broadband is ok! We previously had NTL/Virgin for 25 years but have had more problems with Sky in 3 weeks than before. Impossible to contact anyone at Sky.
This message was authored by: Kramitin

Re: I am told to watch this i need to upgrade my subscription when trying to watch sky showcase

Just tried to watch sky show case / Atlantic and witness all saying I need to upgrade my subscription...... as many others I have a full package and only a few channels affected so going to wait till tomorrow and see if it gets sorted skys end before ringing in 

This message was authored by: Anonymous

Re: Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

I have lost all channels now 

This message was authored by: Annie+UK

Re: Can’t access BBC1

Posted by a Superuser, not a Sky employee. Find out more

Are you using Sky Go, Sky Glass or Sky Stream ???????

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
This message was authored by: RoxyHart

Re: Can’t watch ITV

ITV, Skyshowcase, BBC4 and a few others. 
I wonder if them fixing the sky glass not turning on problem, they've broken something else 

 

This message was authored by: Jan18

Re: Can’t access BBC1

Exactly the same only on BBC1 at this time 

This message was authored by: Anonymous

Re: Can’t watch ITV

I have lost all

channels now 

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