Upgrade top Watch Affecting a number of channels on Glass & Stream 25-0924

[Annie+UK]

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@Anonymous wrote:

@Annie+UK why have you moved this from sky stream thread - sky stream customers are affected too 

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Nothing to do with me, I never moved anything to this thread, it looks like someone else is moving threads into one big thread

[andrew567]

Some channels not coming on sky news and quest channels  saying upgrade 

[Jporch316]

Yes I've just tried gb news and got the subscribe message .....

a reboot didn't fix it either 

[JC361]

I have no sky showcase or sky comedy on my sky glass. The picture just stays blank.

[Alpha4]

I also can't access certain channels it's telling me the same that I don't subscribe and to upgrade my package 

[MichaelSergi]

Sky stream is saying that I haven't got a subscription when I try to watch Sky News

[Annie+UK]

I have moved your thread to the Sky Stream forum

[DH78]

I have the issue too, some channels won't load. UK Gold said I needed to upgrade to watch. Rebooted TV, now ot and other random channels just show a black screen. 

[PeterF22]

We have new sky stream and ultimate package. Today a number of channels eg Sky News and ITV not available and message that we have to upgrade to get this channel. Cant be right. The service checker alerts a problem with Broadband and takes you page that says broadband is ok! We previously had NTL/Virgin for 25 years but have had more problems with Sky in 3 weeks than before. Impossible to contact anyone at Sky.

[Kramitin]

Just tried to watch sky show case / Atlantic and witness all saying I need to upgrade my subscription...... as many others I have a full package and only a few channels affected so going to wait till tomorrow and see if it gets sorted skys end before ringing in 

[Anonymous]

I have lost all channels now 

[Annie+UK]

Are you using Sky Go, Sky Glass or Sky Stream ???????

[RoxyHart]

ITV, Skyshowcase, BBC4 and a few others. 
I wonder if them fixing the sky glass not turning on problem, they've broken something else 

[Jan18]

Exactly the same only on BBC1 at this time 

[Anonymous]

I have lost all

channels now