"Recording" films that are shown in 2 parts with a quick 2 minute news in between.

[Tracyrose]

Whenever I try to record (or download, or whatever Sky glass does) a film that is shown in 2 parts with a quick 2 minute news show in-between it only records the 1st half? If I try to add the 2nd part it removes it totally from my play list. Is there a way round this?

[mikealanr · Accepted solution]

Hi @Tracyrose 

No there isn't a way around this unfortunately. Please see: https://helpforum.sky.com/t5/Glass-Stream-Live/Sky-Stream-playlist-doesn-t-capture-whole-movie-when-... for more detailed replies.

Apparently Sky are working with the broadcasters to try to resolve. 

MikeAlanR

[MarkGoldsmith]

 Ultimately currently the way the broadcasters broadcast the film (I.r like it's two separate shows) is incompatible with Sky Glass/Stream which requires the show to be aired as a continuous film.

[Exiled-in-HH]

The issue is the two parts have the same name🤔

It would be easy to add part 1 and part 2 to the titles🤣

[MarkGoldsmith]

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@Exiled-in-HH wrote:

The issue is the two parts have the same name🤔

It would be easy to add part 1 and part 2 to the titles🤣

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Still don't believe that will work, as the playlist functionality is dereived from Film names, or TV show seasons and episodes, no film is expected to consist of essentially 2 episodes "which is how these broadcasters are treating it" which i gather is the bigger problem with it on the streaming platform.

[Exiled-in-HH]

The broadcaster can create two files with two names🤔