28 Mar 2024 05:59 PM
i have netflix through sky. one tv has a puck and i can access netflix. but the offer i was given allows me to login to betflix on four other tvs, and i have two others in the house. but i cannot login to the others because i do not have account details. if this is possible, how do i get my own netflix account details?
28 Mar 2024 06:20 PM - last edited: 28 Mar 2024 06:22 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky don't provide netflix accounts. They simply pay the bill on your behalf. Therefore an account must have been created and signed in with.
If you open netflix and open the menu, scroll down and across to get help, under member it will show you the account that it's signed in with.
If you don't know the password for this account you will need to reset it with netflix: https://www.netflix.com/gb/LoginHelp
Some info from a Sky perspective: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
MikeAlanR
28 Mar 2024 06:20 PM - last edited: 28 Mar 2024 06:22 PM
Posted by a Superuser, not a Sky employee. Find out more
Sky don't provide netflix accounts. They simply pay the bill on your behalf. Therefore an account must have been created and signed in with.
If you open netflix and open the menu, scroll down and across to get help, under member it will show you the account that it's signed in with.
If you don't know the password for this account you will need to reset it with netflix: https://www.netflix.com/gb/LoginHelp
Some info from a Sky perspective: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
MikeAlanR
28 Mar 2024 06:28 PM
thanks
when you say, 'when you open netflix', you mean when i open netflix through sky?
28 Mar 2024 06:30 PM
Posted by a Superuser, not a Sky employee. Find out moreYes on the puck that you say netflix is working on, open the netflix app, press left to open the netflix menu and then down and right to get help.
MikeAlanR
02 Apr 2024 10:52 AM
thanks
when i try to log into netflix using the email address shown on netflix within sky, it says that email does not have an account associated with it