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Discussion topic: my account

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Avatar for saltire68
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This message was authored by: saltire68

Message posted on ‎27 Dec 2023 07:35 PM

my account

it seems that i owe 1p on my account and sky wont let me watch any channels till i pay how low can theynget

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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎27 Dec 2023 07:51 PM

Re: my account

Posted by a Superuser, not a Sky employee. Find out more

The amount is irrelevant if you are in arrears the automated system will restrict your access until your account is no longer in arrears and a new continuous payment method as been setup.

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This message was authored by: Fothergill1

Message posted on ‎27 Dec 2023 07:52 PM

Re: my account

Posted by a Superuser, not a Sky employee. Find out more

@saltire68 That certainly sounds unreasonable but I suspect it is an automated process.  Give them a call and hopefully you will get the issue resolved 🤞

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