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Discussion topic: installation of box

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This message was authored by charlie521 This message was authored by: charlie521

installation of box

Hi, im thinking of getting sky which requires just the box, does an engineer have to come and connect this?  thanks


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: installation of box

Posted by a Superuser, not a Sky employee. Find out more

If you are referring to Sky Stream, then no there is no engineer support for it. Its complete customer self setup as you only need to connect it to your internet and your TV.

Sky Stream and Sky Broadband customer

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: installation of box

Posted by a Superuser, not a Sky employee. Find out more

If you are referring to Sky Stream, then no there is no engineer support for it. Its complete customer self setup as you only need to connect it to your internet and your TV.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
charlie521
Topic Author
This message was authored by charlie521 This message was authored by: charlie521

Re: installation of box

thank you thats great

charlie521
Topic Author
This message was authored by charlie521 This message was authored by: charlie521

Re: installation of box

Is it possible that the box can be sent to another address if we arent going to be available to accept?

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: installation of box

Posted by a Superuser, not a Sky employee. Find out more

@charlie521 wrote:

Is it possible that the box can be sent to another address if we arent going to be available to accept?


Unfortunately not - Sky will only only allow the courrier to deliver it to the registered address.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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