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Discussion topic: iPlayer and BBC Sounds not working - all other apps working?

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This message was authored by Matt94 This message was authored by: Matt94

iPlayer and BBC Sounds not working - all other apps working?

Sky Glass - iPlayer and BBC Sounds app has not been working for 24 hours. Every time I try to log into these apps after a minute or 2 I get booted out of the apps. I have turned the TV on and off and refreshed the apps. All other apps work fine. Any ideas?

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: iPlayer and BBC Sounds not working - all other apps working?

Posted by a Sky employee

Hi @Matt94 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: iPlayer and BBC Sounds not working - all other apps working?

Posted by a Sky employee

Hi @Matt94 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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