Discussion topic: eircode not regonised

This message was authored by: acousy26 · ‎12 Dec 2023

I'm trying to set up my account but is not recognising my eircode when I enter it, so I can't confirm the delivery and contract for my Glass TV

This message was authored by: MarkGoldsmith · ‎12 Dec 2023

@acousy26

This has been escalated to the Sky Messaging team who should be in touch with you regarding this within the next 48 hours via a colourful chat bubble which will appear at the bottom of this page.

You may need to refresh your browser for the chat bubble to appear.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. Please note this isn't a live chat so replies may not be instant.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Addie15 · ‎12 Dec 2023

Hi there! Thank you for escalating this. We have sent an invite to @acousy26.

Discussion topic: eircode not regonised

eircode not regonised

All Replies

Re: eircode not regonised

Re: eircode not regonised

Was this discussion not helpful?

Search Sky Community

Start a new discussion