Discussion topic: disney plus

This message was authored by: Tarny29 · ‎31 Oct 2024

i want to downgrade my disney plus subscription which is through sky and it wont let me downgrade unless i do it through sky as that is where i get it from, problem is sky wont let me access it thgrough their app, do i have to cancel it? if so how can i cancel through the sky app

This message was authored by: mikealanr · ‎31 Oct 2024

Hi @Tarny29

You should be able to do this via sky marketplace on on your Sky Glass:

See: https://www.sky.com/help/articles/switching-app-subscription-plan

If your not able to you will need to call Sky Customer Services as we are fellow subscribers here on the forum.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎31 Oct 2024

Hi @Tarny29

You should be able to do this via sky marketplace on on your Sky Glass:

See: https://www.sky.com/help/articles/switching-app-subscription-plan

If your not able to you will need to call Sky Customer Services as we are fellow subscribers here on the forum.

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

Discussion topic: disney plus

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