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Discussion topic: disney plus

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Tarny29
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This message was authored by Tarny29 This message was authored by: Tarny29

disney plus

‎31 Oct 2024 08:03 AM

i want to downgrade my disney plus subscription which is through sky and it wont let me downgrade unless i do it through sky as that is where i get it from, problem is sky wont let me access it thgrough their app, do i have to cancel it? if so how can i cancel through the sky app

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mikealanr
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Re: disney plus

‎31 Oct 2024 09:28 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Tarny29 

 

You should be able to do this via sky marketplace on on your Sky Glass:

 

See: https://www.sky.com/help/articles/switching-app-subscription-plan

 

If your not able to you will need to call Sky Customer Services as we are fellow subscribers here on the forum.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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