Hi @Krissy82
We are fellow subscribers on the forum, and in order for the community to help you will need to provide more information. What's the issue? Is there an error message? Has it worked previously? Who is your ISP? What's your connection speed? What troubleshooting steps have you tried already?
If you provide more info the community will do it's best to assist.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
