Xbox s series was working on sky glass last night no problems switched on this morning, not working

[Sasha91]

Last night was playing the xbox s series absolutely fine no issues, turned it all on this morning and it's a blank screen but can here sound, have tried different ports same thing happens black screen but there is sound, have even change the hdmi cable and its still the same. Xbox is working as have tried on another TV. Please can anyone help 

[Jones_The_Cat · Accepted solution]

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@Sasha91 wrote:

Last night was playing the xbox s series absolutely fine no issues, turned it all on this morning and it's a blank screen but can here sound, have tried different ports same thing happens black screen but there is sound, have even change the hdmi cable and its still the same. Xbox is working as have tried on another TV. Please can anyone help 

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Have you tried fully rebooting the Glass TV? Turn it off at the wall for at least a minute then power back on and allow it to restart. 

[Sasha91]

Thank you will try now 🤞🏻🤞🏻

[Sasha91]

ITS WORKED THANK YOU SO MUCH!!

[Jones_The_Cat]

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@Sasha91 wrote:

ITS WORKED THANK YOU SO MUCH!!

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No problem - glad it worked!

A reboot seems to be the standard (temporary) fix for most problems like this on Sky Glass. 

If issues don't get fixed after a reboot then it's best to ask for more help on here or ring Sky but hopefully you'll be plain sailing from here on.