Wrong region

[DomEssex]

This issue is not new as ive seen many posts on the same thing. 

How do i get my correct region now that ive moved into deepest Essex. 

[GD1]

@DomEssex  Did you tell Sky you moved?  Did you go through their Home move team?

[DomEssex]

Yes I went through the move team. You have to call them to update your address. The address is fine on the system. 

[DomEssex]

Any idea how to fix it? Do i really have to call sky, be on hold for 30mins, for them to 'fix it'?

[Jporch316]

@DomEssex 

I've seen a few posts like these .... it can take up to a few weeks for the change to happen 

You could try and email viewerR@sky.uk and advise them of your issue