Discussion topic: Won’t let me enter PIN number

This message was authored by: Hodgo · ‎07 Dec 2024

Won't accept PIN number lets me put first 2 numbers in when I do the third it just switches off? Tried to change pin but can't as won't let me put the numbers in.

This message was authored by: mikealanr · ‎07 Dec 2024

Hi @Hodgo

You will need to provide a little more information for the community to assist. Is this a first time set up? Or is this watching a program? When you say "switches off" can you describe what you mean?

Have you tried powering off at the mains for a few minutes and trying again in the first instance? Also might be worth trying the "not valid" advice in this article: https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/your-sky-glass-pin

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Won’t let me enter PIN number

Won’t let me enter PIN number

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