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Discussion topic: Will the engineer mount the TV on the wall during his visit to install Glass TV?

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PaulAntrobus
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Will the engineer mount the TV on the wall during his visit to install Glass TV?

‎20 Feb 2024 01:42 PM

In Tuesday 27th February 2024 your sky engineer is due to install the glass TV system   we have had the TV delivered and would like to know if your engineer will mount the TV on the wall ? 

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TimmyBGood
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Re: Will the engineer mount the TV on the wall during his visit to install Glass TV?

‎20 Feb 2024 01:49 PM - last edited: ‎20 Feb 2024 01:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@PaulAntrobus 

 

No, and Glass is a courier delivery only, not an 'engineer' installation.  You are expected to link television set to broadband yourself.

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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TimmyBGood
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Re: Will the engineer mount the TV on the wall during his visit to install Glass TV?

‎20 Feb 2024 01:49 PM - last edited: ‎20 Feb 2024 01:53 PM

Posted by a Superuser, not a Sky employee. Find out more

@PaulAntrobus 

 

No, and Glass is a courier delivery only, not an 'engineer' installation.  You are expected to link television set to broadband yourself.

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Will the engineer mount the TV on the wall during his visit to install Glass TV?

‎20 Feb 2024 01:51 PM

Posted by a Superuser, not a Sky employee. Find out more

@PaulAntrobus 

 

Any booked attendance by Sky (or Openreach) personnel will be with regard to Sky Broadband ordered at the same time as Sky Glass.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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TimmyBGood
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Re: Will the engineer mount the TV on the wall during his visit to install Glass TV?

‎20 Feb 2024 01:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@PaulAntrobus 

 

Note that if the couriers (Panther) offered to book wall mounting, that's an arrangement between you and them rather than anything to do with Sky.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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