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Discussion topic: Why doesn't the schedule update with timing changes

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This message was authored by Dawnf1 This message was authored by: Dawnf1

Why doesn't the schedule update with timing changes

It really bugs me that Sky Sports F1 doesn't update in the TV guide when the timings change.

I turned it on at 8.30,expecting to tune into the first re-run of qualifying.

Instead, I see Ted, saying 'he ended up in 21st' or something similar, and I hit the mute button to avoid spoilers.

 I could accidentally have found out who is on pole if he said it as I switched on!

Surely if a session overruns, which I assume this mornings did, they then know how much the whole show will over run, and what time Ted's half hour show will start and finish, and then what time the next rerun will start. It cant be that difficult in this day and age to update the schedules for the rest of the day. Other channels such as BBC and ITV manage it when similar happens to them with news and sport. 

So now, of course, I had no way of knowing whether we were at the start or end of Ted's show, so I have to have to have it on, on mute, glancing at it now and then, if I don't want to miss the start of the programme with the rerun. 

 

It's all so bloody 20th century. Just like the fact that the 'watch from start' on live races only works sometimes, so you'd better be there for the start of you don't want to ruin your day.

 

Why can't Sky just be better. We give them so much money, and their customer service is so poor. 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Why doesn't the schedule update with timing changes

Posted by a Superuser, not a Sky employee. Find out more

You might wish to raise your comments with the Viewer Relations team. You can email them at viewerr@sky.uk.

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Dawnf1
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This message was authored by Dawnf1 This message was authored by: Dawnf1

Re: Why doesn't the schedule update with timing changes

Oh and now, when they went straight from Ted's show into the quay session, without the pre-session chat, we've gotten to the end of qualy, and I stead of showing the post session chat, they're now showing the pre-show chat.

 

Absolutely useless. 

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Why doesn't the schedule update with timing changes

Posted by a Superuser, not a Sky employee. Find out more

You might wish to raise your comments with the Viewer Relations team. You can email them at viewerr@sky.uk.

Dawnf1
Topic Author
This message was authored by Dawnf1 This message was authored by: Dawnf1

Re: Why doesn't the schedule update with timing changes

@Mark39 you're right. No point in whingeing away here. I've emailed them. Included various concerns around their F1 provision and customer service. 

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