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Discussion topic: Why can’t I add BBC and ITV series to the play list on Sky Glass?

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This message was authored by Rod1955 This message was authored by: Rod1955

Why can’t I add BBC and ITV series to the play list on Sky Glass?

Why can’t I add BBC and ITV series to the play list on Sky Glass?

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This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Why can’t I add BBC and ITV series to the play list on Sky Glass?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rod1955 

 

What error are you seeing? 

 

If you go on to the TV Guide and select 101 and the scroll to a program if you press the Red + button does it add?

 

https://www.sky.com/help/articles/your-playlist-and-tv-guide-sky-glass

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Rod1955
Topic Author
This message was authored by Rod1955 This message was authored by: Rod1955

Re: Why can’t I add BBC and ITV series to the play list on Sky Glass?

It's telling me that the series has been added but it just doesn't work. I live live in Dublin, so I think it is because Sky Glass cannot get access to all BBC or ITV programmes in the Republic of Ireland. If this is the case, it is very unsatisfactory as under my old Sky dish contract, I could record programmes from all channels.

This message was authored by Paul+Boland This message was authored by: Paul+Boland

Re: Why can’t I add BBC and ITV series to the play list on Sky Glass?

@Rod1955 

 

Republic of Ireland

Sky Glass/Sky Stream 

 

BBC channels you have to watch live for majority of broadcasts

 

There is only a limited amount of content that is made available as on demand

Home Menu

TV Shows

Scroll down with remote to BBC tile 

You will see list of content that's available as on demand

Some content is only available for 30 days

It's BBC who decide what content is made available as on demand in Republic of Ireland

When adding to BBC 1/2/3/4  broadcasts to playlist from TV guide  if it's not listed in the BBC on demand section you won't have playback

 

 

Republic of Ireland 

ITV channels are not allowed on SKY EPG due to Virgin Media having broadcast rights to lot of ITV Content

You can add Virgin Media channels to playlist for playback

TV Shows

Scroll down to VirgIn Media tile it's similar to Virgin Media Player app

It can take a few hours or next day for on demand content be made available by Virgin Media

 

Sky HD+ or Sky Q did not have ITV Channels available to record in Republic of Ireland as they was not on SKY EPG

‐-----‐----------------‐-------------------------------------
Sky Glass 65 inch and 2 Sky Stream Pucks
Gigabit Siro 100% Fiber Broadband with Digiweb
1000 Mbps download and 200 Mbps upload speed
I only use wired ethernet with Sky Glass and Sky Stream Pucks
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why can’t I add BBC and ITV series to the play list on Sky Glass?

Posted by a Superuser, not a Sky employee. Find out more

@Rod1955 wrote:

 under my old Sky dish contract, I could record programmes from all channels.


Satellite signal isn't very good at stopping above national borders.

 

Streaming is inevitably different, as geofencing can be enforced through IP address.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Quidoc This message was authored by: Quidoc

Re: Why can’t I add BBC and ITV series to the play list on Sky Glass?

We are the same, based in Ireland got sky glass and doesnt record programmes like the old sky we used to have. We mainly like to watch bbc programmes so this is a major downgrade in service for a lot more money. Extremely disappointing

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