0

Discussion topic: Why am i paying for sky digital and sky glass

Reply
This message was authored by amandaogden This message was authored by: amandaogden

Why am i paying for sky digital and sky glass

Why am I paying for sky digital and sky glass 

Reply

All Replies

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Why am i paying for sky digital and sky glass

Posted by a Superuser, not a Sky employee. Find out more

@amandaogden  If you have recently switched to glass from sky Q or plus there is a crossover period in payments as explained on the link below you will receive a refund for any overpayment 

 

https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bill-after-switching


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Why am i paying for sky digital and sky glass


@amandaogden wrote:

Why am I paying for sky digital and sky glass 


If you purchase a Sky Glass TV you have different payments for the TV itself and for the streaming service. You own the TV, it's not rented or loaned so if you signed up to pay for it via monthly payments then you must continue to do so. You can cancel the streaming service at any point and continue to use the TV as a big monitor. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion