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Discussion topic: Where do you put the activation code in? After resetting my tv?

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This message was authored by: Louisa801

Where do you put the activation code in? After resetting my tv?

I had to reset my sky glass TV to get my remote to work again when doing so it came up with a 6 didget code to put in appone typing in the Web page it keeps telling me that I have to sign into my account I do so but there is no option to pit this code in can someone help before I go nuts haha 

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This message was authored by: peter-marlow+1966

Re: Where do you put the activation code in? After resetting my tv?

Have you  done a factory reset without  being  on the phone to sky to help you ?   If you  have  net you need to ring sky for help, factory  resets  should only be done with their  guidance 

P c marlow
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This message was authored by: Louisa801

Re: Where do you put the activation code in? After resetting my tv?

Awww ok yes I did I didn't release this il give them a call so I will @peter-marlow+1966 

This message was authored by: mikealanr

Re: Where do you put the activation code in? After resetting my tv?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Louisa801 

 

If you run in to problems activating you will need to contact sky customer service. However you enter the activation code at www.sky.com/activate

 

You need to sign in, but should be presented with an enter your verification code box.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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