This discussion topic is read only This discussion topic has been answered Discussion topic: When i play discovery plus error 1k-0033

This message was authored by: 59DC · ‎14 May 2024

Had the same problem refreshed the apps in settings and all works now.

This message was authored by: JPARKER175 · ‎14 May 2024

Working now. Software update.

This message was authored by: MarkGoldsmith · ‎14 May 2024

@59DC wrote:
Had the same problem refreshed the apps in settings and all works now.

Yeah so it's possible the error has been cached in the app, hence why my previous post recommends trying a reboot of the Sky device (of course an app refresh will also do the same thing) 😃

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This message was authored by: Chloe-W22 · ‎17 May 2024

Hi all,

Happy Friday!

I just wanted to come back to this thread to say thanks for letting us know about the issue with Discovery+ this week, our support teams investigated the issue and got it resolved early hours of Wednesday.

I'll be locking this thread but for anything else Sky-related, keep your Sky Community in mind 💪

Chloe-W22

Sky Community Manager

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