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Discussion topic: When i play discovery plus error 1k-0033

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This message was authored by Ruben4 This message was authored by: Ruben4

When i play discovery plus error 1k-0033

When I play discovery plus on my sky glass I get a error 1k-0033 on every video I try to watch.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: When i play discovery plus error 1k-0033

Posted by a Superuser, not a Sky employee. Find out more

Does seem to be coming back, 

 

it's now working via the discovery + website on app.

 

Also just tested on my sky stream and programmes are also now loading.

 

if you are still having issues viewing content on Sky Q, Sky Glass or Sky Stream via discovery + I'd suggest rebooting your device by unplugging it for 30 seconds and then trying discovery + again.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Daisytiggs This message was authored by: Daisytiggs

Re: When i play discovery plus error 1k-0033

Me too. Only just cone on, it's been fine earlier in the day

This message was authored by Stacey951 This message was authored by: Stacey951

Re: When i play discovery plus error 1k-0033

Me to! Tried restarting it also

This message was authored by lefty1975 This message was authored by: lefty1975

Re: When i play discovery plus error 1k-0033

Same was watching a series on it the next episode went to load and I got the same error code on my sky q box 

This message was authored by milo100 This message was authored by: milo100

Re: When i play discovery plus error 1k-0033

Same error for us on sky+  

This message was authored by Pegasus37103710 This message was authored by: Pegasus37103710

Re: When i play discovery plus error 1k-0033

I'm the same getting the 1k-0033 error signed out and back in no change even updated my password but still the same error code 

This message was authored by Littleandy This message was authored by: Littleandy

Re: When i play discovery plus error 1k-0033

Same here worked fine ealier in the day now getting same error message for all videos i try to watch

This message was authored by Stacey951 This message was authored by: Stacey951

Re: When i play discovery plus error 1k-0033

20240514_181512.jpg

This message was authored by Mybalzich This message was authored by: Mybalzich

Re: When i play discovery plus error 1k-0033

I'm on sky + too with the same problem as of today.

Maybe the app was updated and it went wrong?

 

NOT HAPPY

This message was authored by Robert+J This message was authored by: Robert+J

Re: When i play discovery plus error 1k-0033

Same here on Sky Stream - all other channels ok

This message was authored by Lee29781 This message was authored by: Lee29781

Re: When i play discovery plus error 1k-0033

Same restarted my sky Q and it's still doing the same 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: When i play discovery plus error 1k-0033

Posted by a Superuser, not a Sky employee. Find out more

It looks like a wider Discovery + issue as it doesn't work via a web browser or the Discovery + app on my ipad either.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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This message was authored by Pegasus37103710 This message was authored by: Pegasus37103710

Re: When i play discovery plus error 1k-0033

Don't blame u very frustrating 🤬

This message was authored by Stacey951 This message was authored by: Stacey951

Re: When i play discovery plus error 1k-0033

  • This is when I'm trying to download it on my phone toScreenshot_20240514_181751_Google Play Store.jpg

This message was authored by Mybalzich This message was authored by: Mybalzich

y Re: When i play discovery plus error 1k-0033

If someone from sky is on here maybe they could help?

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