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Discussion topic: When i play discovery plus error 1k-0033

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This message was authored by 59DC This message was authored by: 59DC

Re: When i play discovery plus error 1k-0033

Had the same problem refreshed the apps in settings and all works now.

This message was authored by JPARKER175 This message was authored by: JPARKER175

Re: When i play discovery plus error 1k-0033

Working now. Software update. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: When i play discovery plus error 1k-0033

Posted by a Superuser, not a Sky employee. Find out more

@59DC wrote:

Had the same problem refreshed the apps in settings and all works now.


Yeah so it's possible the error has been cached in the app, hence why my previous post recommends trying a reboot of the Sky device (of course an app refresh will also do the same thing) 😃

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: When i play discovery plus error 1k-0033

Posted by a Sky employee

Hi all, 

 

Happy Friday! 

 

I just wanted to come back to this thread to say thanks for letting us know about the issue with Discovery+ this week, our support teams investigated the issue and got it resolved early hours of Wednesday.

 

I'll be locking this thread but for anything else Sky-related, keep your Sky Community in mind 💪

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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