48

Discussion topic: When i play discovery plus error 1k-0033

Reply
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply
This message was authored by Lee29781 This message was authored by: Lee29781

Re: When i play discovery plus error 1k-0033

1000010729.png

This message was authored by Lee29781 This message was authored by: Lee29781

Re: When i play discovery plus error 1k-0033

1000010729.png

This message was authored by Azawakh This message was authored by: Azawakh

Re: When i play discovery plus error 1k-0033

Me too... Think Discovery+ is broken 🙄 I love paying extortionate amounts every month for Sky and getting so many issues 😊

This message was authored by Dee70 This message was authored by: Dee70

Re: When i play discovery plus error 1k-0033

Its ridiculous

This message was authored by Dee70 This message was authored by: Dee70

Re: When i play discovery plus error 1k-0033

iv cancelled my subscription price is ridiculous

This message was authored by dragonsblood940 This message was authored by: dragonsblood940

Re: When i play discovery plus error 1k-0033

It has been Fine all day, and i am only getting this now on Sky Q, but it works fine on web browser

This message was authored by Tuts85 This message was authored by: Tuts85

Re: When i play discovery plus error 1k-0033

Anyone had any joy with what the problem is yet?

 

I am still getting the error message.

This message was authored by REBouzidi This message was authored by: REBouzidi

Re: When i play discovery plus error 1k-0033

I am also having the same issue, looks like  Discovery+ is down

This message was authored by dragonsblood940 This message was authored by: dragonsblood940

Re: When i play discovery plus error 1k-0033

No i am still trying, but i am gonna try a few diffrent programs and see what happens

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: When i play discovery plus error 1k-0033

Posted by a Superuser, not a Sky employee. Find out more

@Tuts85 wrote:

Anyone had any joy with what the problem is yet?

 

I am still getting the error message.


Yes it's a wide outage of discovery plus, it's possible they are slowly fixing things with some people reporting it is back working on some platforms now.

 

https://downdetector.co.uk/status/discoveryplus/

 

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by dragonsblood940 This message was authored by: dragonsblood940

Re: When i play discovery plus error 1k-0033

Mine has just decided to work, has anyone had any luck.

This message was authored by cfun This message was authored by: cfun

Re: When i play discovery plus error 1k-0033

Ahh the brilliant world of streaming TV. Nothing works properly. Of the 3 programs ive attemlted to watch this evening on 3 different apps, 2 had problems. Cant wait to cancel my subscription. 

This message was authored by tmcauley1 This message was authored by: tmcauley1

Re: When i play discovery plus error 1k-0033

Hi, this was happening with me, I went into my sky settings and updated the software it's now working, press homes, settings, go across, select system info, go across, select software, select update 

This message was authored by Tuts85 This message was authored by: Tuts85

Re: When i play discovery plus error 1k-0033

@MarkGoldsmith  thank you.

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: When i play discovery plus error 1k-0033

Posted by a Superuser, not a Sky employee. Find out more

Does seem to be coming back, 

 

it's now working via the discovery + website on app.

 

Also just tested on my sky stream and programmes are also now loading.

 

if you are still having issues viewing content on Sky Q, Sky Glass or Sky Stream via discovery + I'd suggest rebooting your device by unplugging it for 30 seconds and then trying discovery + again.

Sky Stream user. Former Sky+ HD and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Locked

This discussion has been locked

Sorry, you can't reply to this discussion as it's been locked by our Community Managers.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion