14 May 2024 06:00 PM
When I play discovery plus on my sky glass I get a error 1k-0033 on every video I try to watch.
14 May 2024 07:57 PM
Posted by a Superuser, not a Sky employee. Find out moreDoes seem to be coming back,
it's now working via the discovery + website on app.
Also just tested on my sky stream and programmes are also now loading.
if you are still having issues viewing content on Sky Q, Sky Glass or Sky Stream via discovery + I'd suggest rebooting your device by unplugging it for 30 seconds and then trying discovery + again.
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14 May 2024 06:10 PM
Me too. Only just cone on, it's been fine earlier in the day
14 May 2024 06:13 PM
Me to! Tried restarting it also
14 May 2024 06:13 PM
Same was watching a series on it the next episode went to load and I got the same error code on my sky q box
14 May 2024 06:13 PM
Same error for us on sky+
14 May 2024 06:13 PM
I'm the same getting the 1k-0033 error signed out and back in no change even updated my password but still the same error code
14 May 2024 06:14 PM
Same here worked fine ealier in the day now getting same error message for all videos i try to watch
14 May 2024 06:16 PM
14 May 2024 06:16 PM
I'm on sky + too with the same problem as of today.
Maybe the app was updated and it went wrong?
NOT HAPPY
14 May 2024 06:17 PM
Same here on Sky Stream - all other channels ok
14 May 2024 06:18 PM
Same restarted my sky Q and it's still doing the same
14 May 2024 06:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIt looks like a wider Discovery + issue as it doesn't work via a web browser or the Discovery + app on my ipad either.
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14 May 2024 06:18 PM
Don't blame u very frustrating 🤬
14 May 2024 06:18 PM
14 May 2024 06:18 PM
If someone from sky is on here maybe they could help?
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