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Discussion topic: We are due to have Sky Glass fitted tomorrow but have not received a confirmed time of arrival

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This message was authored by Tamson19 This message was authored by: Tamson19

We are due to have Sky Glass fitted tomorrow but have not received a confirmed time of arrival

We are due to have Sky Glass installed tomorrow but have not received a confirmed time. I did the track on it and it says our order has been cancelled but am concerned that they are shutting down our current box tomorrow


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: We are due to have Sky Glass fitted tomorrow but have not received a confirmed time of arrival

Posted by a Superuser, not a Sky employee. Find out more

Also it's very u unlikely the broadband will be activated and the Tv delivered on the same day as the ordering/activation timelines are completely different.

 

The Tv just needs to be delivered so generally takes a couple of days from ordering, broadband has at least a 14 day lead time as that's the industry standard for switching ISP

Sky Stream and Sky Broadband customer

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