25 Sep 2024 09:21 PM
Trying to watch programs from the start on Legend Xtra after the program has started
using option -- Watch from the start when selected I get a message - ' To watch this, you need to upgrade your subscription ? Any advice how to resolve this issue?
25 Sep 2024 09:27 PM
Posted by a Superuser, not a Sky employee. Find out more
See the pinned thread at the top of the forum: https://helpforum.sky.com/t5/Sky-Glass-Live/quot-Upgrade-to-Watch-This-quot-Affecting-a-number-of-ch...
MikeAlanR
25 Sep 2024 09:28 PM - last edited: 25 Sep 2024 09:32 PM
Posted by a Superuser, not a Sky employee. Find out moreyes, seeing the same.
This channel has suffered from this many times before. It's happens at least every few weeks. Have found doing the below gets it resolved.
Send an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk
26 Sep 2024 03:07 PM
Thanks for your help will try both solutions