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Discussion topic: Want to get rid of sky glass. Go back to dish

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This message was authored by: Adrian2201

Message posted on ‎18 Jul 2024 10:19 AM

Want to get rid of sky glass. Go back to dish

Sky glass tv keeps dropping signal. Really frustrating. Want to go back to using skyq and return tv

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎18 Jul 2024 10:31 AM

Re: Want to get rid of sky glass. Go back to dish

Posted by a Superuser, not a Sky employee. Find out more

@Adrian2201  If you're within the 31 day cool off you will need to call Sky to return the TV and go back to Sky Q

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Exiled-in-HH

Message posted on ‎18 Jul 2024 11:25 AM

Re: Want to get rid of sky glass. Go back to dish

@Adrian2201  Have you considered addressing your BB issues🤔

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This message was authored by: peter-marlow+1966

Message posted on ‎18 Jul 2024 06:21 PM

Re: Want to get rid of sky glass. Go back to dish

Posted by a Superuser, not a Sky employee. Find out more

How is your  tv connected  to the Internet,  sounds  like a wifi  issue, have you tried  an ethernet cable, I have a 55inch tv  and  it connected  to the Internet  by an ethernet cable  and have no problems, it's  more stable than  WiFi 

P c marlow
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