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Discussion topic: WD My Passport external hard drive on Sky Glass

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This message was authored by SteveNotts This message was authored by: SteveNotts

WD My Passport external hard drive on Sky Glass

I got my Sky Glass TV shortly before Christmas and have had no problems setting it up or using it so far - with one exception. I have some old movies and music files on a WD My Passport external hard drive. On my old Philips TV, I could plug this in the USB port and use the TV remote to navigate through the files and folders on My Passport. I don't appear to be able to do that on Sky Glass. Has anyone had any  success in doing this? 

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This message was authored by GD1 This message was authored by: GD1

Re: WD My Passport external hard drive on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@SteveNotts  You can't plug in any external drives to Glass, thre USB port is for the Live Camera only.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: WD My Passport external hard drive on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@SteveNotts 

 

And the Glass operating system has no way to address locally attached storage, nor anything like an on-board Plex app to reach content over a local network.  To do so you'd need to connect another device (such as a Chromecast or Apple TV box) over HDMI to the television set.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: WD My Passport external hard drive on Sky Glass

Is also likely the files will only be able to be accessed on the Tv the drive was connected to on which they were connected🤔

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: WD My Passport external hard drive on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

I use my old Xbox one s usb port to view old vhs home videos files I have had converted to digital through my glass tv 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by Ellie_TV This message was authored by: Ellie_TV

Re: WD My Passport external hard drive on Sky Glass


@SteveNotts wrote:

I got my Sky Glass TV shortly before Christmas and have had no problems setting it up or using it so far - with one exception. I have some old movies and music files on a WD My Passport external hard drive. On my old Philips TV, I could plug this in the USB port and use the TV remote to navigate through the files and folders on My Passport. I don't appear to be able to do that on Sky Glass. Has anyone had any  success in doing this? 


Sky Glass has no built-in media player or means of playing external files, other than via AirPlay.

However, many BluRay players have a USB port and the ability to play back various files types. If you connect one of these to your Glass TV via HDMI then you should be able to view your files. 

SteveNotts
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This message was authored by SteveNotts This message was authored by: SteveNotts

Re: WD My Passport external hard drive on Sky Glass

I wanted to thank everyone who replied to my original post - it's much appreciated and the advice was really helpful - much more so than Sky's own help 'experts'.... 

If I do decide to keep the Glass TV (and the odds are only 50/50 at the moment - it's pretty limited really), I think I'll upgrade to a better Blu Ray player with a USB that supports the WD My Passport hard disk. 

Thanks once again, and Happy New Year yo everyone. 

 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: WD My Passport external hard drive on Sky Glass

Posted by a Superuser, not a Sky employee. Find out more

@SteveNotts  Have you considered Purchasing a decent Smart TV with Soundbar and subscribing to a Stream Puck?  I sold my Glass TV a year ago and took advantage of Black Friday deals.  The result was a much better viewing experience and is a decision I haven't regretted at all.

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