Hi @PaulSully
If this is Sky glass, the volume bar sometimes disappears when in apps but usually reappears eventually. The volume still changes when this happens. However if your getting nothing in terms of control try powering off at the mains for a few minutes and trying again.
If this is stream, you will need to provide some more info, like the TV it's connected to etc. has it ever worked..?
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
