Volume not working

[Gem48]

I've done all the typical 7&9 and 4&6 and 1&3 it doesn't work and I have a sky glass tv and when it says search for tv it's not there. There's an option for sky but nothing works I've literally tried everything I can't turn volume up or down. 

[Tom-W19]

Hi @Gem48 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks