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Discussion topic: Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote

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This message was authored by Newbie43 This message was authored by: Newbie43

Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote

Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote. Also tried new batteries and turning the TV off and turning it back on after 15 seconds.

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote

Posted by a Superuser, not a Sky employee. Find out more

@Newbie43 

Have you tried pulling the plug from the socket for 10 mins 

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43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. Gibson les paul tribute. Gibson les paul junior. Fender telecaster. Epiphone billie joe .. rock on
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote

Posted by a Superuser, not a Sky employee. Find out more

@Newbie43 Welcome to the forum. I see you have been unsuccessful with the obvious solutions.  One other thing you could try is holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth.  Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).

 

If that doesn't help then I would request a replacement at the following link: Streaming TV replacement remote

 

If you have one available you can use a Sky Q remote while you wait for a replacement.

 

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