18 Jan 2024 08:04 PM
Volume isnt working on the sky glass remote after trying all the steps and re-pairing the remote. Also tried new batteries and turning the TV off and turning it back on after 15 seconds.
19 Jan 2024 07:42 AM
Posted by a Superuser, not a Sky employee. Find out moreHave you tried pulling the plug from the socket for 10 mins
19 Jan 2024 04:27 PM
Posted by a Superuser, not a Sky employee. Find out more@Newbie43 Welcome to the forum. I see you have been unsuccessful with the obvious solutions. One other thing you could try is holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).
If that doesn't help then I would request a replacement at the following link: Streaming TV replacement remote
If you have one available you can use a Sky Q remote while you wait for a replacement.