0

Discussion topic: Voices on TV programmes keep fading/sound muffled.

Reply
Avatar for Erici
Level 1 icon
What's this?
This message was authored by: Erici

Message posted on ‎13 May 2024 07:32 PM

Voices on TV programmes keep fading/sound muffled.

Voices keep fading and sounding muffled. Other sounds aren't affected. I've tried all the usual things-re starts, WiFi off, change settings etc. It's a Sky Glass TV and less than a year old 

Report post
Post 1 of 2
671 Views
0 Likes
Reply
Reply

All Replies

Avatar for mikealanr
Level 11 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎13 May 2024 08:40 PM

Re: Voices on TV programmes keep fading/sound muffled.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Erici 

 

Try turning enhanced speech mode on by pressing button with the 3 white dots and scrolling right to Enhance Speech Quality and set it to ON.

 

If this doesn't work, you will need to call Sky and ask for the set to be repalced under warranty. We are fellow subscribers here on the forum.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 2
652 Views
Reply
Reply