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Discussion topic: Voices on TV programmes keep fading/sound muffled.

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This message was authored by Erici This message was authored by: Erici

Voices on TV programmes keep fading/sound muffled.

Voices keep fading and sounding muffled. Other sounds aren't affected. I've tried all the usual things-re starts, WiFi off, change settings etc. It's a Sky Glass TV and less than a year old 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Voices on TV programmes keep fading/sound muffled.

Posted by a Superuser, not a Sky employee. Find out more

Hi @Erici 

 

Try turning enhanced speech mode on by pressing button with the 3 white dots and scrolling right to Enhance Speech Quality and set it to ON.

 

If this doesn't work, you will need to call Sky and ask for the set to be repalced under warranty. We are fellow subscribers here on the forum.

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.
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