Voice control not working on sky stream

[cathg]

Just started a new contract with Sky stream to find voice control doesn't work unless I have the ultimate package, this wasn't made clear at the time. Has anyone else had this experience

[Dazzasky · Accepted solution]

---

@cathg wrote:

Just started a new contract with Sky stream to find voice control doesn't work unless I have the ultimate package, this wasn't made clear at the time. Has anyone else had this experience

---

No that shouldn't be the case at all, try repairing your remote again

Press 7&9 for 3 seconds and the press 1&3 for 3 seconds and follow the instructions @cathg 

[cathg]

Thanks that's worked this morning, last night I tried and I couldn't adjust the volume either, message came up saying tv wasn't supported. However today, following your instructions, both volume and voice control are working. Thanks again 👍