@Chris2405 That sounds as though it could be related to your wi-fi speed or stability being received at the Glass TV (as opposed to the incoming speed to the router).
To check the speed being received at your Glass TV simply open the Netflix app and navigate to the Get Help menu then run a Network test.
The minimum speeds recommended by Sky are:
HD = 25mbps
UHD = 30mbps
HD + 1 puck = 30mbps
UHD + 1 puck = 35mbps
If your speed at the TV is borderline try connecting via Ethernet cable. If this is not practical you can use powerline adapters (about £30 at Amazon). Note the Ethernet port on the Glass TV (& pucks) only supports 100mbps so don't waste money on the more expensive 1gb powerline adapters
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