Discussion topic: Tv

This message was authored by: Chelsea81 · ‎19 Feb 2025

My tv has smashed and not working how can I get it replaced

This message was authored by: Ellie_TV · ‎19 Feb 2025

@Chelsea81 wrote:
My tv has smashed and not working how can I get it replaced

By claiming on your household accidental damage insurance. If you have it.

You can then purchase a new Sky Glass Gen 2 or possibly a refurb gen1 set (if they're still available.)

This message was authored by: mikealanr · ‎19 Feb 2025

Sky don't replace the screen. You will need to call Sky for a reconditioned model or a new gen 2. You may be able to claim on your house insurance.

You will need to continue to pay for your existing TV as well as any replacement.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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Discussion topic: Tv

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