10 Oct 2024 07:17 AM
A blue line has appeared across my sky glass tv overnight. I have booted the whole system as well as troubleshooting. guidelines. Still their.@skytv. Anyone else had this issue ?
.
10 Oct 2024 10:10 AM
Posted by a Superuser, not a Sky employee. Find out more
Issue like that can often be resolved by unplugging the TV from the mains for a minimum of 10 minutes as they can be caused by software bugs.
If the line persists you will need to speak to Sky and arrange a replacement under warranty or at cost if out of warranty (we are fellow subscribers on the forum)
MikeAlanR
10 Oct 2024 10:10 AM
Posted by a Superuser, not a Sky employee. Find out more
Issue like that can often be resolved by unplugging the TV from the mains for a minimum of 10 minutes as they can be caused by software bugs.
If the line persists you will need to speak to Sky and arrange a replacement under warranty or at cost if out of warranty (we are fellow subscribers on the forum)
MikeAlanR
10 Oct 2024 03:12 PM
Posted by a Superuser, not a Sky employee. Find out more@USER+OF+SKY+LOL I had exactly the same image as your picture shows. A standard reboot didn't get rid of it so I left the Glass TV unplugged overnight. This resolved the problem and luckily it never returned.
10 Oct 2024 04:08 PM
Seems to have worked. Thank you.