21 May 2024 08:17 AM
Hi there's a fault with my sky glass tv it's glitching wen watching tv it's happing on different channels
21 May 2024 08:21 AM
Posted by a Superuser, not a Sky employee. Find out more@Ej7 What do you mean by "Glitching"? If you mean there is picture break up and buffers it's not a fault.
How is your TV connecting to your router? Can you run a speed test from the Netflix app (settings - speedtest) this will tell you what speed your TV is getting.
To run Glass/Stream you need to be getting a minimum of 20 mbps for HD & 30 mbps for UHD, anything less that this willm cause such issues.