@Ej7 What do you mean by "Glitching"? If you mean there is picture break up and buffers it's not a fault.
How is your TV connecting to your router? Can you run a speed test from the Netflix app (settings - speedtest) this will tell you what speed your TV is getting.
To run Glass/Stream you need to be getting a minimum of 20 mbps for HD & 30 mbps for UHD, anything less that this willm cause such issues.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
