Hi @AnSai
Which service do you subscribe to? Have you cancelled Glass and gone back to Q? If so have you followed the setup instructions here: https://www.sky.com/help/articles/connect-q-to-glass#:~:text=Check%20you%20are%20on%20the,Q%20box%20....
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
