02 Feb 2024 03:03 PM
The above plus turning off by itself while watching ,not due to remote being idle . Not switching off.
Latest one being it lost the list of programmes we ticked off.
03 Feb 2024 08:53 AM
Posted by a Sky employeeHi @DannyOB
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
05 Feb 2024 08:55 AM
Posted by a Sky employeeHi @DannyOB
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.