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Discussion topic: Temporarily moving house due to construction work,

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This message was authored by: Matt158

Temporarily moving house due to construction work,

Moving house for a month or two, can i take the hlass and just connect to the broadband in the temp accommodation?

thanks

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This message was authored by: Exiled-in-HH

Re: Temporarily moving house due to construction work,

Report the change to Sky so understand why your IP address has changed🤔

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This message was authored by: lettice

Re: Temporarily moving house due to construction work,

Posted by a Superuser, not a Sky employee. Find out more

Will you be using your same broadband provider, router and the same network SSID?

If so and for that amount of time, it may be ok for a one off move.

The Sky Glass and Stream hardware do make a number of checks, like;

more than one Sky Glass/Stream account being used at a location,

gps location of your Sky/Glass hardware

broadband router SSID connection,

 

So if only a couple of those change but others remain, it probably should be happy.

Would not worry about an ip change, as that can often change and would not be a logged tracker above.
An ip would only cause an issue if it became a non UK based ip used or in a blocked range. 

 

Calling Sky may only push them to do a house move change.for you.
But a call to them may give you piece of mind.

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This message was authored by: TimmyBGood

Re: Temporarily moving house due to construction work,

Posted by a Superuser, not a Sky employee. Find out more

@Matt158 

 

I suspect it will be fine: the Sky check is primarily intended to prevent multiple Glass television sets / Stream pucks on the same account being split between different properties.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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