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Discussion topic: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

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This message was authored by GD1 This message was authored by: GD1

Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Superuser, not a Sky employee. Find out more

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Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.



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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Technical fault on sky sports code DUG 1 id 3c736e - 30th October 2024

Posted by a Sky employee

Hi all,

 

I want to thank you all for contributing to this thread. As this issue was resolved on Wednesday night I'll be locking this thread, but if you need anymore support you can create a new post on the Community Help Forum by clicking here.

 

Thanks,

Chloe-W22

Community Manager

 

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This message was authored by Charlieald This message was authored by: Charlieald

Technical issue sky sports

Technical issue

error code DUG1

This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Sky Sports+

Is Sky Sports+ down? 

I'm getting "There is a technical issue please try later" code DUG1 id bbe7ea 

This message was authored by SJH4 This message was authored by: SJH4

Re: Technical issue sky sports

I'm having the same problem 

55” Glass TV Puck
Day one adopter of Sky Glass
This message was authored by W61 This message was authored by: W61

Re: Sky Sports+

Is for me as well

This message was authored by W61 This message was authored by: W61

Re: Sky Sports+

DUG1 error message 

This message was authored by Charlieald This message was authored by: Charlieald

Re: Technical issue sky sports

I have just managed to get it to work, god knows how, hopefully yours will work now

This message was authored by DeclanHughes This message was authored by: DeclanHughes

Re: Technical issue sky sports

Same issue and I've noticed my sky glass streaming has froze a lot over the last few weeks. Having to unplug the tv multiple times due to screen freezing.

 

could be a general sky issue and not just a sky sports one

This message was authored by Thomas9009 This message was authored by: Thomas9009

Re: Technical issue sky sports

Same issue, sort it out sky we all pay way too much for this service it shouldn't be down!!! 

This message was authored by VJM070783 This message was authored by: VJM070783

Re: Sky Sports+

Same for me

GD1
Topic Author
This message was authored by GD1 This message was authored by: GD1

Re: Technical issue sky sports

Posted by a Superuser, not a Sky employee. Find out more

@Thomas9009  Your talking to other customers here not Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Sports+

Posted by a Superuser, not a Sky employee. Find out more

Strange - The bonus streams are working fine for me on my stream puck.

Sky Stream and Sky Broadband customer

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This message was authored by Thomas9009 This message was authored by: Thomas9009

Re: Technical issue sky sports

I know but I'm sure they'll see all of this! 

This message was authored by JonT79 This message was authored by: JonT79

Re: Technical issue sky sports

Still not working for me. Have tried a reboot. Same code DUG1

This message was authored by Oj1 This message was authored by: Oj1

Re: Technical issue sky sports

It now just logs me out of the discussion - very pro-active.

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