Talk/Chat to a person at Sky

[NorseyMan]

looking to do some upgrading on my Sky account, but before committing I want to chat (or Talk) to someone at Sky. Is this possible? How do I do it?

[MarkGoldsmith]

Easiest way would be to phone them. 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

[Chloe-W22]

Hey @NorseyMan! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

There are different options for contacting Sky digitally, we have a helpful Tips article which lists them out here: Want to private message Sky?

Thanks,

[NorseyMan]

Thanks Chole-W22.

I do want to private message sky, but your link talks me to a bot.

[NorseyMan]

Your link was no help.

Any idea on how to chat/talk to a person at Sky

[Mark39]

Give Sky a call as previously suggested?

[JamesFord]

Hello There 

If your device is lost or stolen and you pay the subcription will you be able to be Issued a new device - Phone or not? 

[AndrewF_UK]

@JamesFord this doesn't seem relevant to this discussion. But I would probably suggest that's a matter for insurance rather than your phone provider, which may be Sky if you have insurance with them. 

[JamesFord]

What if you don't have insurance but pay AppleCare+ but Apple won't do anything unless you have the device. What is your advice?

[AndrewF_UK]

Check if your home insurance covers it, many do. Otherwise this is probably a life lesson to invest in insurance next time. 

[GeorgeG1]

Hello, can I ask you , if my phone was lost or stolen , what i need to make?