Discussion topic: Talk/Chat to a person at Sky
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Message posted on 17 Feb 2025 04:40 PM
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Talk/Chat to a person at Sky
looking to do some upgrading on my Sky account, but before committing I want to chat (or Talk) to someone at Sky. Is this possible? How do I do it?
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Message posted on 17 Feb 2025 04:41 PM
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Re: Talk/Chat to a person at Sky
Easiest way would be to phone them.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
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Message posted on 17 Feb 2025 04:57 PM
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Re: Talk/Chat to a person at Sky
Hey @NorseyMan! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.
There are different options for contacting Sky digitally, we have a helpful Tips article which lists them out here: Want to private message Sky?
Thanks,
Message posted on 17 Feb 2025 05:13 PM
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Re: Talk/Chat to a person at Sky
Thanks Chole-W22.
I do want to private message sky, but your link talks me to a bot.
Message posted on 18 Feb 2025 02:27 PM
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Re: Talk/Chat to a person at Sky
Your link was no help.
Any idea on how to chat/talk to a person at Sky
Message posted on 18 Feb 2025 02:38 PM
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Re: Talk/Chat to a person at Sky
Give Sky a call as previously suggested?
Message posted on 07 Mar 2025 09:16 PM
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Re: Talk/Chat to a person at Sky
Hello There
If your device is lost or stolen and you pay the subcription will you be able to be Issued a new device - Phone or not?
Message posted on 07 Mar 2025 09:18 PM - last edited: 07 Mar 2025 09:19 PM
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Re: Talk/Chat to a person at Sky
@JamesFord this doesn't seem relevant to this discussion. But I would probably suggest that's a matter for insurance rather than your phone provider, which may be Sky if you have insurance with them.
Message posted on 07 Mar 2025 09:22 PM
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Re: Talk/Chat to a person at Sky
What if you don't have insurance but pay AppleCare+ but Apple won't do anything unless you have the device. What is your advice?
Message posted on 07 Mar 2025 09:27 PM
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Re: Talk/Chat to a person at Sky
Check if your home insurance covers it, many do. Otherwise this is probably a life lesson to invest in insurance next time.
Message posted on 25 Mar 2025 03:19 PM
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Re: Talk/Chat to a person at Sky
Hello, can I ask you , if my phone was lost or stolen , what i need to make?
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